Job Role: International Customer Support

Location: Noida, UP(Onsite)

Job Type: Full Time

Job Description:

We are seeking a skilled and dedicated Auto and Repossession Recovery Specialist/Collections Specialist to join our team.  Preferably, Candidate should’ve a strong background in auto financing, repossession procedures, and collections.

Responsibilities:

• Conduct skip tracing and investigative work to locate hard-to-find customers and collateral
• Coordinate with law enforcement, towing companies, and legal counsel as needed
• Update and maintain accurate records of all repossession activities and customer interactions
• Provide exceptional customer service while handling sensitive and sometimes difficult situations
• Follow company policies and procedures, as well as applicable laws and regulations, at all times

Requirements:

• Undergraduate/Graduate with strong communication skills
• Ability to work independently and make sound decisions in high-pressure situations
• Excellent problem-solving abilities and attention to detail
• Proficiency in computer/laptops
• Typing speed atleast 30 Words per minute with 97% accuracy

Benefits:

• Transportation allowance
• One-time meal
• Provident Fund (PF)
• Medical insurance
• Rotational week offs
• 5 days working week